Awning & Parasol Question & Answers
Umbrellas and Parasols
Can we recover the umbrella membrane if we need to?
Yes, we have a huge range of fabrics and colours for you to choose from.
How long will the heated parasol last?
We sold our first heated parasol in 1999 and it is still fully functional and working well.
Do you do site surveys?
Yes we offer a fully comprehensive site survey to tailor all your requirements.
Are the products guaranteed?
Yes, we offer a 1 year manufacturer’s guarantee.
Can the umbrella be used all year round?
100% yes, we encourage 365 days of use especially with the heating and lighting option.
How much is the running cost of the heaters?
Based on average electrical charges approx 10p per heater per hour.
Are they easy to clean?
Yes, soap and water is always the best solution for both fabric and frame.
Do you offer maintenance contracts?
Yes we offer different levels of maintenance contracts subject to your requirements.
Are the parasols repairable if damaged?
Yes, every single component is replaceable from stock.
How much does a giant heated parasol cost?
From as little as £2600, delivered and installed.
Can an awning be repaired or recovered?
Yes they can be repaired if necessary of recovered.
Does my wall need to be specially prepared or can an awning be fitted to any surface?
As long as the wall/surface has a clear run for the space needed to fix the awning, that is all the preparation needed.
What do I do with my awning in the winter?
Use it! If heated they can be used and enjoyed all year round.
What sort of winds will my awning withstand?
Always best to withdraw in windy conditions but a wind sensor could always be purchased.
Can I fit an awning myself?
Yes but we always suggest a professional to fit the awning.
Is heating an option?
Yes Heating is an option and worth while if planning to use in the colder months of the year.
I want advice on motorising my awning, are they battery operated or mains?
Mains power is needed and a remote can be purchased.
What awning should I buy?
It all depends on what style/look/budget you have, we have many options to choose from and advice to be given and experience to be shared.
Is planning permission required?
Yes planning permission is required if anything is to be fixed permanently to a building.
Can I leave my awning out in the rain?
At what height should an awning be fitted?
2.7 meters off the floor.
We put out to tender prices for an alfresco solution to our terrace at laduree, Harrods, Alfresco Solutions Europe Ltd came up trumps in all areas, product service and delivery times were spot on, the terrace is a huge success so thanks guys.Ben MacDonald
We use Alfresco for all our pub awnings and parasols, I always recommend them.Martin Hayes
We use Alfresco Solutions Europe ltd, we have been in pub and hotel business for a long time, and worked with many suppliers, I endorse Alfresco Solutions Europe as one of our best.Ed Hazard
We pride ourselves on having one of Londons best alfresco dinning terraces, this is a lot to do with the products and services that Alfresco Solutions Europe Ltd supplied us.Mario Armani
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